In accordance with Article L 121-20 of the French Consumer Code, the Buyer has a period of 14 days from receipt of their order to return any Product(s) that do not suit them. The Buyer must first notify the Seller of their wish to return their order by email.

Products must be returned at the Buyer's expense to the following address:

Georgetta- Jurgita Menu

5 rue des Louaches

08600 Fromelennes

France

Returned Products must be in perfect condition, never used, in their original packaging, unworn and unwashed, in new condition, and accompanied by their invoices. The right of withdrawal cannot be exercised if the Products have been damaged, deteriorated, or soiled by the Buyer.

The Buyer may request an exchange or a refund for the Product(s).

In the case of an exchange: re-shipping costs will be borne by the Buyer. Depending on where the Buyer lives, the time it takes to receive their exchanged Product may vary.

In the case of a refund:

If the conditions related to the returned Product(s) are met, the Seller will refund the Buyer the amounts corresponding to the Product(s) purchased, excluding shipping costs, within fourteen (14) days from the date on which the Product(s) are received back by the Seller. The refund will be made using the same payment method as that used for the payment of the Order.

The risks associated with the return of the Product(s) are borne by the Buyer. The Seller is not responsible for the loss of the package by postal services. The Seller does not accept packages for which the transport cost is paid on arrival.

If the Buyer ships a Product with a value greater than €50, the Seller recommends using a shipping tracking service or insuring their shipment.

Delayed or missing refunds (if applicable):

If the Buyer has not yet received a refund, they should first check their bank account.

Then contact their credit card company, as it may take some time for their refund to be officially posted. Then, contact their bank. A refund often takes some processing time to appear.

If the Buyer has followed all these steps and still has not received their refund, they should contact the Seller at the following address: contact@georgetta.fr.

Sale or promotional Products (if applicable):

Only full-priced Products are refundable. Unfortunately, sale or promotional Products are not.

Other Products for which returns are not authorized: gift cards.